Claude usage credits purchased after Dec 7 will expire 12 months after purchase

Just received this via email:

> Usage credits purchased on or after December 7 will expire 12 months after the purchase date. Any unused amount after 12 months will be removed from your balance.

15 points | by bbg2401 19 hours ago

7 comments

  • ipaddr 11 hours ago
    It was always like this at OpenAI.
  • toomuchtodo 16 hours ago
    Trying to minimize obligations on their financials. It’s good practice and likely due to them attempting to IPO.
    [-]
    • PostOnce 15 hours ago
      Setting morals aside, for it to be good financial practice, it has to be determined whether or not it impacts the financials, right?

      If 100% of their customers abandoned them December 7th because they did not like the idea, then it would be bad practice from a financial perspective.

      Business is not unilateral, despite what many corporations apparently believe.

      [-]
      • toomuchtodo 3 hours ago
        It’s not a moral question at all. They’re credits, they expire, choose to continue to do business with them or not. They don’t owe anyone forever credits.
  • mizabbchohan 3 hours ago
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  • Theophane_Rame 10 hours ago
    [dead]
  • bravetraveler 11 hours ago
    Gosh my leased hammer sure ain't hitting like it used to! For all I'm spending, I'd hate to be left behind...
  • iAMkenough 13 hours ago
    In other words: don’t buy a year’s worth of credits.

    Only give us money more frequently, otherwise you might give us too much money, which we’ll happily keep without giving you what you originally paid for.

    How often do gift cards lose their balance after 12 months? Seems like a bad deal for consumers.

    [-]
    • protimewaster 5 hours ago
      > How often do gift cards lose their balance after 12 months?

      Gift cards sometimes used to, but, in the US at least, the federal government and various states passed rules limiting expiration.

      Maybe that'll be the ultimate outcome here.

      [-]
      • elijahglass 4 hours ago
        Yeah, in Australia I believe we have a 3 year minimum on gift cards. Surely in need of some regulation in the software space many saas agreements are extremely punitive towards the consumer and this seems to fit that description too.
  • agentcosthub 11 hours ago
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